Working here

We live by four core values which reflect the way we work together, who we are and how we intend to drive the success of Rostella. Join us and help us lead the way.

Our values 


We are collaborative

Our people don’t just care about their own success but about the success of Rostella as a whole. We don’t just work together, we bounce ideas back and forth and maximise the talents of the whole team.


We optimise

Learn and react, adapt and change. Continuous improvement and operational efficiency is what we do.

We are nimble

Things happen fast here so we need people who can think and understand new concepts and ideas quickly – and act on them!

We are innovative

We are all empowered to make decisions that affect the way we work. We thrive on ideas. We are all big thinkers.

Perks of working with us

We care about our team. Like the sound of the following?

25 days holiday per year + bank holidays

Great location in central Cardiff

Free Monday breakfasts

Discounted city centre parking

And don’t just take our word for it… 

Here’s what the people who work here have to say


Marc is one of our Claims Handlers and joined Rostella as part of our Customer Service team before we started trading. A good start to the week Monday mornings will typically start with saying hello to my colleagues and finding out what they've been up to over the...


David is our Customer Experience Specialist and closet metal head. Pre-Rostella, he picked up a guitar, joined a band and gigged and toured for 11 years. The band released two EPs and were Metal Hammer’s ‘Best Incoming Band’. Now life is all about his wife and son,...


Matthew is a member of the Customer Service team. He is a sports nut, having graduated with a degree in Sport Conditioning, Rehabilitation and Massage. You can always catch him watching sport with his mates in town and in the summer he plays for a local cricket side....